playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 8282878398
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. This will send a verification code (OTP) which you'll need to enter to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try waiting for the allotted time or reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app. Once updated, you can easily access and play the new version without any issues.
Q1: What is the minimum withdrawal amount in the playexchange?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. This withdrawal limit applies only to the money earned from gaming activities, and not to bonus amounts. Users cannot withdraw bonus money, only the earnings from their gaming performance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and saved within the app, which should include information from your Aadhar card, UPI, and all relevant bank details. This will facilitate a smooth registration process. Saving these details is a mandatory step to continue with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services result in a processing time of 30 minutes to 3 hours. However, some delays may occur with payments, potentially extending wait times to up to 24 hours. This means users may experience variation in the overall completion time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. Essentially, the bonus funds are for gaming purposes only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings area. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their customer care centre.
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